Vanilla Labs embeds with your team to get AI actually working inside your agency — so you stop being the person everyone asks about it.
Before. A 24-person finance ops firm. The owner had built three half-finished agents in Notion over six months. The senior team had stopped using two of them. Every new AI question — "should we try this for client onboarding?" — landed on the owner's desk. Tuesday, she opened Notion, saw the three half-built agents, and called us.
What we did. Six weeks. Layer 02 first — we mapped every workflow with an agent in or near it, killed two phantom agents nobody owned, and installed a HITL checkpoint on the one that handled refunds. Then Layer 03 — a one-page audit her CISO actually read. The senior team owned the next round of agent design themselves.
Outcome. The owner got 14 hours a week back. Active agents went from 11 (counting the dormant ones) to 3 — all named, owned, and reviewed. Zero AI support tickets routed to the owner after week 4. The senior team now ships their own workflow design without us in the room.
I'm looking for agency or professional services owners who are stuck on AI. If this sounds like someone you know, here's what we did for the finance client — would you forward it to one founder?
One call · no deck · no pitch · we tell you the move