Role-specific AI literacy. Not "what is a transformer" — what does the senior account director need to know to run a campaign with three agents in the loop? What does the ops lead need to spot when one of them drifts?
The deliverable is a unified data layer your senior team actually understands. The floor everything else stands on.
Human-and-agent org design. Once your team can name what's running, we design where humans and agents sit — who owns each surface, what hands off to whom, where the guard rails go.
This is where most agencies are stuck. They have agents. They don't have a designed org around the agents. We close that gap.
HITL checkpoints, drift detection, the phantom-and-rogue inventory. The one-page audit your CISO will actually read — and the cadence to keep it current.
Layer 03 is rarely the lead engagement. It's almost always the closing chapter — once your team can run the system, we leave you a way to know it's still running.
That's the 15-minute call. We'll tell you on the call.
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